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Frequently Asked Questions
Are you a factory or a trading company?
We are a manufacturer, welcome to visit our factory at any time!
What types of charging solutions do you offer?
We offer wallbox and portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and solar system products.
Can you provide customized designs and branding?
Yes, we can provide customized designs and place your logo directly on the products according to your requirements.
What are your standard trade and delivery terms?
We accept EXW, CFR, CIF, DAP, DDU, and DDP terms. Goods can be delivered via air, sea, or express services like DHL, TNT, UPS, and FEDEX depending on the specific situation.
What is the warranty policy for your equipment?
We provide a two-year warranty for the entire machine. During this period, we cover the transportation costs for hardware replacements in case of failure. Our software includes a lifetime warranty with remote technical guidance.
Do your products meet international compliance standards?
Yes, our products have passed relevant certifications recognized globally and by local governments. We provide standardized documentation to ensure smooth customs clearance.